FAQ

Is it legit to use your company’s services?
Throughout years of our flawless functioning, we have earned a stable reputation of a reliable provider of high-quality academic assistance. We handle a variety of assignments ranging from editing/proofreading to completion of essays, research papers, and dissertation. Our client base is constantly growing, and the customer satisfaction rate is consistently held on a 97%+ mark. This is mostly achieved due to a rigorous follow-up assistance and an opportunity for free revisions on papers that do not completely meet your requirements, so that the paper is brought to perfection without any extra fees from your side.
Do you guarantee confidentiality?
Entirely. We understand that most of our clients would prefer to leave our collaboration private, so we never share any personal or payment information of our customers with third parties for marketing, commercial, or any other purposes.
What range of services can I receive from you?
Our company is a reputable academic provider with a broad spectrum of professional services. Here, you can order editing/proofreading of your ready texts, or writing of essays, assignments, research papers, reports, and reviews from scratch. We also render expert assistance with dissertation writing – you can either order a chapter or the entire work. Our writers provide professional consultation to clients who get stuck with some aspects of research progress.
Is your service available only in the US?
No, our coverage is global, though the overwhelming majority of clients indeed come from the USA. We also service a large number of foreign students who enroll to online courses in American and European universities but stay in their home countries for the period of studies.
Do you have the database of written orders?
Our policy does not include storage of papers we complete for clients, except for the period of your refund coverage. Thus, we keep papers for 90 business days after submission just in case you may require revisions or may claim a refund for a poor-quality paper. This is needed for our QA department to be able to conduct a quick and unbiased assessment of the paper’s compliance with your requirements and to make a decision about revision/refund. After that, the papers are removed from our database and you keep all the rights for it.
In which do I get my order?
All drafts and the final product are typically delivered to your personal cabinet at the site. In case you need the paper delivered in parts, please discuss this option and schedule of submissions with your writer so that he/she plans the working time and does not delay the finished drafts or chapters for your meetings with a supervisor.
What writing formats do you work with?
We have a highly qualified academic writing team well-tuned to working with any academic standard and format. Hence, you can order a large variety of assignments from us written in the APA, MLA, Harvard, Oxford, Chicago/Turabian, OSCOLA, Bluebook, and any other format your educational institution requires from you.
How much time is needed to get my paper?
This is a very individual matter depending on your assignment’s complexity and length. It is naturally impossible to complete a dissertation in 48 hours, but we indeed handle urgent orders for short essays and research papers, and you may get a helping hand from us with a really burning paper. As for larger works, we try to deliver a draft within the first 24-48 hours after the writer’s assignment, and the rest of the completion schedule is usually planned by you and the writer individually. However, please keep in mind that you cannot demand a paper completed earlier than the deadline you indicated when registering the order. Every deadline has its specific pricing, so once you choose 7-10 days of the timing, you cannot urge the writer to finish a paper in 3 days. If you need a paper in 3 days, please communicate that clearly to our support team, and they will calculate a corresponding quote for your paper.
Who will write my paper?
Our company is specifically focused on welcoming only the best writers to our team, so you may rest assured that your order is in reliable hands. 90% of our writers are ENL specialists, while 10% are ESL writers catering for the needs of foreign students whose command of English is not that good and who initially order simple-language papers. If you are in doubt and your work is too responsible to entrust it to an unknown person, you can always look at our writers’ samples at the site to verify the quality of their work.
Do you have an option of writer selection?
Absolutely! If you have some writer with whom you worked previously, please indicate his/her ID in the order form and we’ll contact that expert with a request to take your order. Or you may communicate with several authors bidding for your project to find out more about their experience and qualification before making a decision to assign a specific writer to your order. However, the latter variant is suitable only for customers who have much time in store, as the communication process and author selection may take up to 1-2 weeks.
How do I communicate with my writer?
Unfortunately, we have a strict ban on personal communication with authors, but this is done first of all for the sake of securing your privacy and confidentiality. So please use the messaging board in your personal cabinet to discuss all issues and concerns relating to your order with the client. We strongly encourage writers to log in to the system at least once in 24 hours to keep regular contact with the client.
How do I pay for the order?
We have made a flexible, universal payment system to ensure that our clients can pay instantly and safely for orders. Hence, you can use any method of payment convenient specifically for you – be it a credit card, PayPal, Western Union transfer, SWIFT, or any electronic wallet like WebMoney. If you cannot find a suitable method in our list of options – discuss it with our support manager via chat or hotline, and we will surely find a mutually satisfying solution.
Can I receive a discount?
Yes, we offer numerous special offers and seasonal sales for our new and loyal, returning customers. If you sign up for our e-mail notifications, you can be the first to know about such offers and save on ordering. We also have special membership discounts for returning customers and for large orders exceeding 50 and 100 pages.
Do you guarantee me an A?
We always guarantee flawless quality of papers that we compose for you, but you should also keep in mind additional variables affecting your performance, such as attendance of classes, participation in discussions and workshops, etc. Even your personal relations with the supervisor affect the grade in some way, so our guarantee covers only the superior quality of the written component.
How do you guarantee originality?
Our writers are credentialed professionals with an in-depth knowledge of how bad plagiarism is, so they always deliver 100% authentic content. Our QA department also conducts a double-check with minimum two premium-level plagiarism checkers (not Turnitin) to guarantee originality.
Do you offer refunds?
Yes, we do. Quality and timeliness is at the heart of our working philosophy, but emergencies may happen. Hence, we have a Refund Policy for cases of utmost dissatisfaction or serious delays with papers. If you feel that the paper is absolutely not what you have ordered, please file a refund request and the issue will be investigated by the Quality Assurance team within 14 business days. In case the claim is valid, you will receive a full refund within 14 next business days.

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